Demon Tweeks was established in 1971 to service the needs of the motorsport competitor and our
principals of offering top products, quality, service and rapid availability are as important to
us today as they were in the very beginning. We are leaders in the supply of race wear,
competition and road tuning parts for cars and bikes. Within a staff totalling over 140 is a
dedicated sales team servicing upwards of 3000 telephone and online enquiries received every day
from the UK and the rest of the world.
We fulfil your order quickly and efficiently from stock, however, please be aware that as all
the items in our Outlet Store are clearance items, some packaging may show signs of soiling
and/or not be in perfect condition but the reduced pricing reflects this. Our rapid despatch and
no quibble money back guarantee are here to give you the customer real confidence when ordering
- you can count on us!
UK DELIVERIES
All items for sale in our eBay store are held in stock, most being offered with FREE ECONOMY UK
MAINLAND DELIVERY (Northern Ireland, Scottish Highlands & Islands, Isle Of Man, Isle Of Scilly,
Isle Of Wight, Jersey and Guernsey are not eligible for free delivery unless the item can be
sent in the post). If you choose the free delivery, the item will be sent via the most cost
effective means possible, i.e. Parcelforce courier or 2nd class post (you can see which in the
“Postage, returns and payments” tab). Please note: We are advised by Royal Mail that items sent
2nd class post can take up to a maximum of 14 working days to be delivered.
EXPRESS AND GUARANTEED SERVICES
Can be selected and paid for at time of ordering.
OVERSEAS DELIVERIES
Using eBay’s Global Shipping Program we ship to over 100 countries worldwide — and counting!
When you view the item, you’ll see the item price plus estimated shipping and import
charges. Once you purchase the item, the final charges appear at checkout. That means no
additional charges or surprises when your item arrives. If your parcel is lost or damaged
along the way, the GSP protections and policies will cover you.
CAN I CHANGE MY ADDRESS ONCE I'VE PLACED MY ORDER?
Please note, we run an automated system on eBay and the address details that come through to
our
system from eBay are the details you input at the checkout page and this is the address that
we
have to ship the order to.
I'VE ADDED A NOTE TO MY ORDER, CAN YOU VIEW IT?
Not always. As above, because of the automated system we operate and the sheer volume of
orders
we get, we CANNOT guarantee that we will see any eBay notes that you add to your purchase.
If it
is something vital to your order, please contact us via the eBay messaging system before
purchasing.
RETURNS
Goods deemed unsuitable or not required may be returned via eBay for a refund if they are
returned to us within a 30 day period from date of original order, subject to the following
and
depending on reason.
- The cost of postage and packaging to return the item to us is paid by you, the customer.
- Items are to be returned unused and returned in their original condition & packaging.
IMPORTANT
All returns for items purchased via our eBay store need to be done via your purchase history
within eBay by selecting the item/s you wish to return. Click on the item and then more
options,
request a return choosing the correct reason and we will respond and issue you a returns
authorisation number and details to do so.
We cannot accept responsibility for returned parcels which are undelivered or damaged in
transit
back to us. Please retain your proof of postage etc.. as you may require it in the event of
a
claim with your carrier.
CONTACT US:
The easiest way to contact us is via the eBay message system.
Business Hours:
Monday - Friday: 8.30am - 5.00pm
Saturday & Sunday: CLOSED
BANK HOLIDAYS: CLOSED
* PLEASE NOTE: Messages sent outside the working hours will be answered as quickly as
possible
during the next working day. Also, during periods of high demand, there may be additional
delays
in us responding.