Handles An integral part of a cup or mug, we produce thousands of handles each day. Paying attention to the little details, each handle is cast, trimmed and cut with exact precision so that it fits onto the curve of the cup or mug perfectly. It is attached with great care using liquid clay to ensure its longevity.
Glazing We use a rock hard, clear glaze to showcase the beauty of the ware. The glass is applied either by machine spraying or by hand, a highly skilled technique that involves dipping the ware into a vat of glaze and shaking the right amount of excess glaze from the piece.
Lithographing For shapely pieces, the decoration is applied by hand by our experienced and talented lithographers. The transfer is moistened and applied to a piece with exacting precision. It is then stretched and massaged onto the ware to ensure it sits beautifully against the piece.
Selection At every stage and by every person, our products are checked for quality. The final quality check is undertaken by our Selectors. With a keen attention to detail, they study the piece to ensure it meets our leading quality standards. Not only do the look and feel the product, they use a specially crafted tool to listen to the product to ensure it makes the right 'ting' sound.