Ingredients:
Water, Sugar, Glutinous Rice (10%), Purple Sweet Potato (5.6%), Oat (Gluten) (5.3%), Black Glutinous Rice (4.5%), Purple Glutinous Rice (3.3%), Kidney Beans (2.2%), Sorghum (2%), Chestnuts (2%), Black Glutinous Rice Powder (1.8%), Coconut Syrup (Coconut Water, Coconut), Emulsifier (E473, E452 (i)), Stabiliser (E385), Salt
Courier: Royal Mail, DPD
Estimated Delivery Time:
*Starting from the day of dispatching
Delivery Method:
[Standard Shipping Method] RoyalMail 48 Tracked: 3- 5 working days
[Premium Next Day] DPD Express Next Day 1-2 working days
Delivery method is follow by the decision made by the customer when check out, if there are any changes to it, customer must notify us by email or telephone.
Ship Order:
Only when the status of order is changed from unshipped to completed or shipped.
Please not that, the term shipped, does not mean the order has been delivered; it means that the order has been prepared for dispatch and the buyer has been notified.
Dispatched order:
The courier will notify you (customer) by email or SMS.
Address amendment:
First of all, the buyer has the responsibility to make sure the shipping address, telephone number and email has been enter correctly when filling out the information. If you do require changing the designated address for the order, you must notify us by email/ telephone about the change you want to make. It is free of charge if the parcel has not been dispatch. In the occasion of order has been dispatched, the buyer has to pay for the cost to get the parcel deliver to the right address.
Additional Costs:
1. If you need to make changes to the shipping address, it is free of charge if the parcel has not been dispatch. In the occasion of order has been dispatched from the warehouse, the buyer has to pay for the cost to get the parcel deliver to the right address. Different couriers charge differently, below is the attached price list:
- RoyalMail: £4.90
- ParcelForce/ DPD: £7.90
*Customer will need to notify DPD customer service for the change of delivery address.
2. Parcel has been returned to seller due to wrong delivery address. The buyer has the reasonability to pay for the cost associate with it. Below is the attached price list:
- RoyalMail: £4.90
- ParcelForce/ DPD: £7.90
3. If the buyer is unable to sign for parcel after 3 attempted deliveries has been made by courier and did not notify courier. This caused parcel return to seller, it is buyer’s reasonability for the cost associated with re-delivery of parcel:
- RoyalMail: £4.90
- ParcelForce/ DPD: £7.90
Please note, if the parcel is free of postage charger and is returned to seller but require for re-delivery due to error of shipping address or missed delivery attempts. The buyer will require to pay for re-delivery charge. In the occasion of order has been dispatched, but the buyer would like to cancel order; refund will be made to buyer after deduction of delivery charge.